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What should I do if I forgot my password?
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Hi Everyone,

We would like to inform you that tickets submitted after 5:00 PM will not be attended to until the following business day. Please make sure to submit any urgent requests before 5:00 PM to ensure timely assistance.

For guidance on how to submit a ticket, please refer to the updated articles in the Help Center.

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Best regards,
IT Support Team

Updated By:
Haruna

What should I do if I forgot my password?

  • Solution:

    1. Use the Forgot Password option on the login screen.
    2. Follow the email or SMS recovery steps.
    3. Contact IT support to reset your password if recovery fails.
    4. Use a password manager to avoid future issues.

    Report or Raise a Ticket if You Still Need IT Team Support: https://itsupport.mcdangroup.com/index.php

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Article ID:
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Category:
General
Date added:
2024-11-29 17:32:53
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