Important Update on Ticket Submission Times
Hi Everyone,
We would like to inform you that tickets submitted after 5:00 PM will not be attended to until the following business day. Please make sure to submit any urgent requests before 5:00 PM to ensure timely assistance.
For guidance on how to submit a ticket, please refer to the updated articles in the Help Center.
Thank you for your cooperation!
Best regards,
IT Support Team
Updated By:
Haruna
- Top articles
- Latest articles
Why McDan IT Support.
Category: Knowledgebase
How to Submit a Ticket to the Support Team
Category: Knowledgebase
how to submit a ticket and what to take note of when submitting a ticket
Category: Knowledgebase
How Do I Know My Ticket Was Submitted Successfully?
Category: FAQs
Best Practices for Following Up on Tickets
Category: FAQs
What Should I Do If I Don’t Get a Response?
Category: FAQs
How to Use the Knowledge Base Effectively
Category: FAQs
Can I Submit Tickets on Behalf of Someone Else?
Category: FAQs
Can I Edit a Ticket After Submitting It?
Category: FAQs
How do I enable two-factor authentication for my G Suite account?
Category: General
What should I do if I can’t log into my G Suite email account?
Category: General
How do I reset my G Suite (Gmail) password?
Category: General