Can I Submit Tickets on Behalf of Someone Else?
In most cases, yes, but include the affected person’s details to help the team resolve the issue efficiently.
Important Update on Ticket Submission Times
Hi Everyone,
We would like to inform you that tickets submitted after 5:00 PM will not be attended to until the following business day. Please make sure to submit any urgent requests before 5:00 PM to ensure timely assistance.
For guidance on how to submit a ticket, please refer to the updated articles in the Help Center.
Thank you for your cooperation!
Best regards,
IT Support Team
Updated By:
Haruna