McDan Group IT Support Desk McDan Group IT Support Desk Knowledgebase FAQs
How Do I Know My Ticket Was Submitted Successfully?
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Important Update on Ticket Submission Times

Hi Everyone,

We would like to inform you that tickets submitted after 5:00 PM will not be attended to until the following business day. Please make sure to submit any urgent requests before 5:00 PM to ensure timely assistance.

For guidance on how to submit a ticket, please refer to the updated articles in the Help Center.

Thank you for your cooperation!

Best regards,
IT Support Team

Updated By:
Haruna

How Do I Know My Ticket Was Submitted Successfully?

How Do I Know My Ticket Was Submitted Successfully?

  • You will receive a confirmation email with your ticket number.
  • The ticket will also appear in the “My Tickets” section of the help desk.
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Article ID:
18
Category:
FAQs
Date added:
2024-12-16 13:13:01
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