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Why can’t I connect to Wi-Fi?
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Important Update on Ticket Submission Times

Hi Everyone,

We would like to inform you that tickets submitted after 5:00 PM will not be attended to until the following business day. Please make sure to submit any urgent requests before 5:00 PM to ensure timely assistance.

For guidance on how to submit a ticket, please refer to the updated articles in the Help Center.

Thank you for your cooperation!

Best regards,
IT Support Team

Updated By:
Haruna

Why can’t I connect to Wi-Fi?

  • Solution:

    1. Ensure Wi-Fi is turned on (check your laptop's Wi-Fi button or settings).
    2. Restart the router.
    3. Forget the network and reconnect with the correct password.
    4. Run the Network Troubleshooter from Settings > Network & Internet.
    5. Contact IT if the problem persists.

    Report or Raise a Ticket if You Still Need IT Team Support: https://itsupport.mcdangroup.com/index.php

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Article Details

Article ID:
5
Category:
General
Date added:
2024-11-29 17:29:27
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